FAQ

Q1: Does water drain through the artificial turf?
A1:Yes, the grass backing have specially designed drainage holes .

Q2: Can you send me samples?
A2:Yes, we can supply free existing samples for your check , samples can also be customized if needed, only the shipping cost will paid by your side.

Q3. What are your payment terms?
A3: T/T 30% is used as a deposit, and the balance will be against the B/L copy or before delivery. L/C is also acceptable.

Q4. What is your delivery time? 
A4:Generally, after receiving your advance payment, it will take 10 to 20 days .

Q5. How do you make our business long-term good relationship?
A5:We maintain our quality and competitive prices to ensure that our customers benefit, and we do business sincerely.

Q6.What is your after sales service?
A6: We provide specific and responsible after service from the beginning to the end.

Q7.Do you test all your goods before delivery?
A7:Yes. finished products will be carried out inspection by QC department before shipping. Our QC terms are very strict to ensure the quality in perfect. Quality is priority.

Q8: Does artificial grass have a limited life?
A8:It has long life lasting 5-10 years. Artificial grass is a synthetic product exposed to outside. With anti-UV function the grass guarantees users up to 5 and 10 years life span. The development of manufacturing fibers of artificial grass is taking giant steps forward, thus offering greater resistance to wear and the flattening of yarns. So it is important to choose high quality artificial grass when purchasing.